Delete your Boatlib account

From the app or the website

1. Sign in to your Boatlib account.
2. Open Settings, section "Security & privacy".
3. Choose "Delete my account".
4. Enter your password, type DELETE, then confirm.

Deletion is immediate and permanent: you are signed out on all your devices.

By e-mail

If you can no longer sign in, or if your account was created by your employer (technician or team member account), write to contact@boatlib.com from the account's e-mail address, with the subject "Account deletion".

We check that the request comes from the account holder and process it within one month.

What is deleted

• Your personal data: first and last name, e-mail address, phone number and postal address.
• The files you uploaded (photos, documents) and their sharing links.
• Your conversations and messages.
• Your sign-in sessions, the devices registered for notifications and any subscription, cancelled immediately.

What is kept

Quotes, invoices and payments are kept, because French law requires accounting records to be kept for 10 years (article L123-22 of the Commercial Code). They are only linked to an anonymised "Deleted account".

Your data stays in the encrypted database backups for at most 30 days, then disappears when they are automatically deleted.

Reviews you have posted remain published, without your name, for at most one year after deletion, and are then deleted (Article 11.3 of the Terms of Use).

If your provider subscription is under commitment, deleting your account does not stop the monthly instalments remaining due until the end of the commitment (Article 5.3.1 of the Terms of Use); your invoices remain available on request.